3QA,Third Sector Quality Assurance, is a Lebanon-based
social enterprise covering the Middle East.

It offers a first-to-market accreditation program that will set
contextualized standards of performance and good governance.

OUR MISSION

To introduce more effective
and efficient organizational
systems and increase the
visibility and connectivity among
third sector stakeholders.

OUR CORE VALUES

Accountability
Impact
Sustainability

OUR VISION

To become the leader in
building a sustainable
functional ecosystem
for the third sector in the
Middle East.

PARTNERSHIP WITH NCVO/PQASSO

3QA has partnered with the NCVO, the National Council of Voluntary Organisations, based in the UK to offer an accreditation program tailored to Lebanon and the Middle East’s third sector. NCVO has worked with over 17,000 charities in the UK nationwide. PQASSO, the name of the accreditation program, is a self-assessment tool that helps third sector organisations take a systematic look at what they do, identify areas where they are doing well and decide where improvements are needed.

PQASSO OFFERS THE FOLLOWING

BENEFITS FOR ORGANISATIONS:

  • Clearer outcome planning and delivery
  • Greater credibility and legitimacy with funders
  • More efficient systems
  • Higher quality, user-centred services
  • Better leadership and governance
  • More creative thinking, enabling new ways of working
  • A commitment to continuous improvement.

There has never been a more important time for voluntary and community sector organisations to be able to demonstrate that they operate to high standards. We are delighted that, for thousands of organisations large and small, PQASSO has become the chosen route to improving quality – providing a solid platform from which to run effective services.

– Chief Executive of NCVO, Sir Stuart Etherington

  1. Submit information about your organisation through the “Contact Us” form
  2. 3QA will revert back to your organisation with a proposed meeting
  3. Your organisation will attend an introductory workshop on the A,B,C’s of the accreditation process
  4. 3QA schedules the second meeting that includes the sharing of the contract agreement and the payment of accreditation fees
  1. 3QA will assign a mentor that will support your organisation throughout a 12-month internal self-assessment process which aims at fulfilling the 11 quality areas of accreditation.
  2. After completing the 12-month process – an assessor will be assigned to your organisation to carry out a full review.
  3. If the organisation has met the requirements of all 11 quality areas, they will be granted a 3 year PQASSO accreditation.

BENEFITS OF THE ACCREDITATION:

  • Accredited by a recognized global standard
  • Higher levels of good governance &
    Accountability to the public
  • More effective & efficient delivery of projects
  • Access to more resources
    (funding opportunities & new partnerships)
  • Enhance credibility with international
    organisations, private & public sector

THE 11 QUALITY AREAS OF ACCREDITATION

PQASSO is built on eleven quality areas – the building blocks an organisation needs in order to be able to operate according to an internationally recognized standard. Working through the quality areas enables you to assess how your organisation is doing and plan a clear path for development in each area.

GOVERNANCE

PLANNING

LEADERSHIP
& MANAGEMENT

USER-CENTERED
SERVICE

MANAGING
PEOPLE

LEARNING
& DEVELOPMENT

MANAGING
MONEY

MANAGING
RESOURCES

EXTERNAL
COMMUNICATIONS

WORKING
WITH OTHERS

ASSESSING
OUTCOMES
& IMPACT

THE TEAM

TARA HERMEZ
CEO
Former Oxfam
3rd Sector Consultant
Chevening Scholar

NADINE ABDALLAH
3QA Program Lead
Public Health
3rd Sector Consultant

CYRIL SEMAAN
Board Advisor
Senior Analytical
Consultant at Google
 

NASSER YASSIN
Board Advisor
Director of Research
Issam Fares Institiute
of Public Policy &
International Affairs

NADA KHORCHID
Board Advisor
Former CEO of ArabiaGIS
Technology Innovator
 

KARMA EKMEKJI
Board Advisor
Head of the International
Affairs & Relations Unit,
Office of Lebanon’s
Prime Minister

LEARN MORE ABOUT 3QA

contact us!


Antwork Campus Spears
Beirut, Lebanon


+961 ‭78 978 863


info@3qa.co

As of 2018, 3QA has committed as a signatory to the UN Global Compact corporate responsibility initiative.